State builds on trend of delivering award-winning digital services to citizens
NASHVILLE – The State of Tennessee’s official website, TN.gov, has been named the best state website in the country in the annual “Best of the Web” competition sponsored by the Center for Digital Government.
“With more Tennesseans going online to do business with the state, we understand that there is growing demand for mobile access to state services,” Gov. Bill Haslam said. “As we continue to look for ways to make state government more customer-focused, efficient and effective, we are grateful for this recognition that supports those efforts online.”
Recently redesigned, TN.gov was optimized for a range of screen sizes – from monitors to tablets to phones – to provide easy reading and navigation with a minimum of resizing, panning, and scrolling. Support for retina displays, swipe gestures on rotators and collapsing menus are just a few of the ways the site has been enhanced to improve the user experience and better interact with visitors.
Since 2011, the State of Tennessee has been increasingly recognized as a leader in using technology to better serve Tennesseans and streamline operations. In addition to the state’s 2013 Best of the Web win, the Tennessee Department of Transportation was awarded a Digital Government Achievement Award for its innovative SmartWay Mobile application available on iOS and Android devices.
Less than a year ago, the state was awarded an “A-” in the biennial Digital States Survey and recognized with another Digital Government Achievement Award for the Tennessee Department of Safety & Homeland Security’s iPad kiosk app for driver license renewals.
The TN.gov redesign was completed through a unique partnership with Nashville-based NICUSA Tennessee, part of the eGovernment firm NIC’s family of companies.