Press Releases

Health Care Robots: Next Generation Decision-Making Software, Eliminates Manual Systems Labor


Cutting costs is key to health care reform. Linnaeus, Inc., a Franklin, Tennessee-based software company, has won Innovator of The Year honors for its healthcare administration automation product, Health Mason. It uses artificial intelligence to replace manual systems labor to result in unprecedented healthcare administration productivity savings.

FRANKLIN, Nov. 16 /PRNewswire/ — With health care reform taking the national spotlight, the sole point of agreement by all parties is that some form of change is necessary. Many health care industry experts believe that now is the worst time for government-mandated change because innovation has already begun to occur organically from within the industry. One Franklin Tennessee-based software company is defining that innovation and garnering attention in the industry.

Health Mason is the solution to the labor intensive, inefficient, and error prone process of health care claim payment. Health Mason is the first product to automate this process from beginning to end and simultaneously accommodate the frequent contract and compliance changes in the industry that has stymied past software solutions. The CEO of Linnaeus and creator of Health Mason, Sal Novin, describes Health Mason as a product that can emulate the work of a human claim examiner. “Health Mason reads a computer screen, it types in data, and decides how to perform a given task with no additional help or tools.” But not only does it replicate the work of a human operator, it performs every process with the same mechanical precision as the last, dramatically decreasing human error and increasing quality.

Still, Health Mason’s most jaw dropping feature is its raw performance, which is the stuff of science fiction. Novin attributes Health Mason’s performance to a technical concept called “multi-threading.” Each thread or instance of the application is like a super-human operator reading, typing and deciding the best way to process a health care claim at 3 to 10 times the speed of an average operator. Each thread works relentlessly 24 hours a day, without the need for breaks, food, or sleep – pausing long enough only for nightly backups and other system related tasks. Multi-threading means that adding “staff” is as easy as adding more items to a shopping cart on – no hiring, no training, and no overhead. Each new thread is a clone that processes as effectively and efficiently as the last.

Novin describes the creation of Health Mason as a case study in good old fashion American ingenuity – having come up with the concept to overcome an unprecedented claim backlog for a health insurer. The conventional solution was to hire temporary staff to clear the work load; however new staff had very little health care experience. The result was the introduction of new errors that were even harder to fix. The result was a solution that Novin had used previously while working in the financial sector, which was to simulate human input into a system. Employing that technique was significantly harder in health care, but the result became the underpinnings for a solution that was able to perform in two weeks what a 30 person department of examiners could not accomplish in a month. Today, the latest version of Health Mason can complete the same task in 50 hours.

The latest advancements in Health Mason’s logic have been to its decision-making capabilities. Health Mason draws much of its capabilities through a proprietary, health care-specific software scripting language. The scripting language codifies common health care decisions to enable rapid automation of manual processes. Most recently, Health Mason was required to audit claims – a significantly more complex task than claim editing or examining. The new scripting language was augmented to handle very sophisticated decisions.

The Linnaeus team has leveraged all these technological advancements to break from convention when it comes to health care technology in general. Novin added, “We set out to change all the negative health care software preconceptions, by making implementation time a few weeks, delivering direct one-to-one savings through a simple transaction model, and make the harder to quantify performance and quality improvements a free value-add.”

Health Mason still must face the uphill battle of broad acceptance. Mr. Novin is confident that the Linnaeus team is up to the challenge. “There are scores of executives and operations teams who have been burned by technology. Our goal is to target the ‘guts’ and not the ‘glory’ of operations and win over new health plans and providers that are in real need of productivity savings.”

If you would like more information about Health Mason, or to schedule an interview with Sal Novin, please call Gail McDuffie at 615-496-2993 or e-mail Gail at

SOURCE: Linnaeus Inc.

Press Releases

Bredesen Announces SBA Declaration Granted for Hamilton and Surrounding Counties

(Oct. 10, 2009) Governor Phil Bredesen today announced the U.S. Small Business Administration (SBA) has granted his request for a disaster declaration for Hamilton and the contiguous counties in Tennessee and Georgia following severe storms and flooding in September.

“This is welcome news for Tennesseans in these counties,” said Bredesen. “The ability to access low-interest loans through SBA will help those impacted by the heavy rains and flooding in September to speed their recovery efforts.”

A preliminary damage survey found that Hamilton County suffered more than $455,000 in damages to homes and businesses throughout the county. There were 90 homes with major damages and 50 homes with minor damages. Also, there were 26 businesses with minor damages and three businesses with major damages. More than 31 homes and businesses experienced uninsured damages in excess of 40 percent or more of their fair replacement value. One person was killed when he was swept away by rushing flood waters.

An SBA disaster declaration makes homeowners and businesses affected by the disaster eligible for low interest loans. In this case, the rate for homeowners will be 2.75 percent or 5.5 percent, depending on whether they can get credit elsewhere, and business rates range from 4 to 6 percent.

SBA declarations make victims in adjacent counties eligible for aid as well, so the declaration includes the Tennessee counties of Bledsoe, Bradley, Marion, Meigs, Rhea and Sequatchie, and the Georgia counties of Catoosa, Dade, Walker and Whitfield. Those affected have until December 21, 2009, to apply for relief from physical damage and until July 21, 2010, to apply for relief from economic injury caused by the September 16 storms and flooding

Press Releases

Bredesen Announces Recovery Act Funds to Eight Transit Agencies

$9.7 Million in Recovery Act Funds Awarded to Small Urban Transit Providers Across State

NASHVILLE – Governor Phil Bredesen announced today that eight small urban transit agencies will receive $9.7 million in funds from the American Recovery and Reinvestment Act for transit services in Tennessee’s small urban areas of Bristol, Clarksville, Cleveland, Jackson, Johnson City, Kingsport, Lakeway and Murfreesboro (click link for details on each).

“Many Tennesseans, particularly those with limited mobility, already rely on public transportation for their daily needs and many others would like to see expanded transit options,” said Bredesen. “The Recovery Act funds announced today will help our small urban transit providers in Tennessee improve service and replace aging fleets with safer, more reliable vehicles.”

“Many of the vans and buses in the state’s transit fleets have accumulated hundreds of thousands of miles over the years and have outlasted their useful life,” said TDOT Commissioner Gerald Nicely. “Replacing these vehicles will allow transit agencies to provide safer, more dependable service to their customers and will generate manufacturing work for the companies providing the vehicles.”

Federal Recovery Act Transit funds are administered by TDOT’s Division of Multimodal Transportation Resources. Tennessee received a total of $72 million in Recovery Act transit funds. Of those funds, $42.2 million was directed by the federal government to the state’s four large urban areas, Memphis, Nashville, Chattanooga and Knoxville.

For more information on TDOT’s Division of Multimodal Transportation Resources visit For more information on the American Recovery and Reinvestment Act, visit For TDOT specific information on the Recovery Act visit

For More Information Contact:
Julie Oaks
TDOT Public Information Officer


TN Rated High in Economic Freedom & Limited Government

Two studies released this year by separate free-market think tanks paint Tennessee state government as among the most fiscally restrained and constitutionally prudent in the country.

Forty-eight out of 50 states offer better legal environments for securing the principles of limited government under their state constitutions than can be found in federal court under the U.S. Constitution,” write the authors of the Goldwater Institute’s “50 Bright Stars: An Assessment of Each State’s Constitutional Commitment to .Limited Government.”

“Nevertheless, Arizona Alabama, Tennessee and Idaho are in a class by themselves.”

And a nationwide analysis by George Mason University’s Mercatus Center scorecarding state-level government deference toward for personal and economic liberty ranked Tennessee among the Top 10 in key policy areas.

In addition to high marks for government fiscal restraint and comprehensive freedom, the the Virginia-based group’s paper, published last Feb 26, puts the Volunteer State at No. 8 in “economic freedom.”

The Mercatus authors — Texas State University professor William Ruger and State University of New York assistant professor Jason Sorens, both political science specialists – say their “Freedom in the 50 States” study is “the first-ever comprehensive ranking of the American states on their public policies affecting individual freedoms in the economic, social, and personal spheres.”

The No. 1 state in the country in overall freedom, according to the authors, is New Hampshire. Bringing up the rear is New York.

Of Tennessee’s eight neighboring states, only Missouri ranked higher in overall freedom at No. 6.

Tennessee didn’t however fare nearly as well in “regulatory policy” or “personal freedom” in the Mercatus study, ranking No. 28 and No. 18 in those categories respectively.

The Goldwater Institutes study says it uses “the U.S. Constitution and federal court system as a baseline, this report assesses each state’s constitutional jurisprudence for its commitment to limited government.”

“Taking into consideration the findings of a recent Mercatus Center study of economic freedom among the 50 states, which serves as a proxy for the freedom friendliness of each state’s political culture, this report reveals that principles of limited government are most secure under the constitutions of Arizona, Alabama, Idaho and Tennessee,” writes the institute’s Center for Constitutional Government director, Nick Dranias.