Press Releases

State Offers Instructional Videos to Assist Taxpayers with Difficulties of Tax Time

Press release from the Tennessee Department of Revenue; January 11, 2013:

Nashville, Tenn. – At the beginning of a new year, many taxpayers begin to think about their taxes. Navigating through the sea of forms, instructions, and calculations can seem to be a difficult task and is a real challenge for many Tennesseans.

The Tennessee Department of Revenue announced today that the first installment of their Tennessee Tax Video Series is now available on the department’s website, The first video addresses registration for electronic filing. Many of Tennessee’s tax returns and payments are required to be made electronically by law. This instructional video lets taxpayers know exactly what is required to get the on-line tax process started.

“Tennessee’s tax structure depends on taxpayers voluntarily complying with the laws,” said Revenue Commissioner Richard H. Roberts. “We want to offer taxpayers assistance in every way possible. We have other help available during normal business hours, but having instructional videos available 24 hrs. a day, seven days a week allows taxpayers to access key information whenever they’d like. We look forward to being able to expand our selection of videos significantly in the future.”

Other upcoming videos will include how to file a sales tax return and payment electronically and how to properly file a business tax return and payment on-line. Future installments will address other common state tax issues involving many other subjects.

In addition to the new instructional videos, the Department reminds taxpayers that telephone service is available from 7 a.m. to 5 p.m., Central time, Monday through Friday, excluding holidays at (800) 342-1003 (toll-free in Tennessee) or at (615) 253-0600 (Nashville and outside Tennessee). The department’s website – – also has information on many tax issues as well as vehicle titling and registration. E-mail service is also available at