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Haslam on ‘Taking Care of the Customer’

Bill Haslam has spent the last two days swapping notes with fellow Republican governors across the country and wearing his business-minded leadership model on his sleeve.

Just a few miles away from Epcot in Orlando, Fla., the governor sat in on several panels at the Republican Governors Association conference, including one dissecting the political outlook going into the 2012 election – Florida is expected to be a swing state – and another about the directions Republican governors are taking their states.

“We talk about the customer all the time,” Haslam told a Thursday panel entitled Lessons from the States: How Republican Governors are Leading the Nation.

“You need to be taking care of the customer. You should know who that is, and we should take care of someone who is taking care of the customer.”

In a Thursday morning panel, Haslam joined Florida’s Gov. Rick Scott, Ohio Gov. John Kasich and Wisconsin Gov. Scott Walker. They talked about wanting flexibility in using federal dollars, how states have planned for the drop-off in stimulus funds, and philosophies behind running government.

The discussion was moderated by former Indiana Gov. Mitch Daniels, who this summer spoke at the annual Tennessee Republican Party Statesmen’s Dinner. Haslam has said Daniels is one of the first governors he turns to for input.

Note: Audio from the RGA session on “Lessons from the States: How Republican Governors are Leading the Nation” was provided to TNReport by a reporter for the South Florida Sun-Sentinel.